StarTrinity CRM - CRM system for software developers
The StarTrinity CRM software system is a large system which goes far beyond classic CRM. It includes
- Database tables related to software products, instances, services, subscriptions, users and corresponding web UI (see documentation)
- Payment processor (e-commerce) module - integration with PayPal and FastSpring
- Module which stores backed up settings (configutaion settings related to particular software product istance)
- License management module and client-side libraries (Windows, C#, C++)
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Error tracking/reporting module: client-side libraries and server side API.
Not only exceptions are tracked: also we track large delays in IP network, web server, database server, and in desktop GUI thread
- UX/UI analytics module
- Payment processing / accounting module
- Feedback/survey module